Shipping policy

Shipping Policy

Free shipping

We offer free shipping on all orders, with no minimum purchase required.

Processing time

Orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.

Delivery time

Estimated delivery is 5 to 10 business days after your order ships. Delivery times may vary due to carrier delays, customs or peak seasons.

Tracking

Once your order ships, we will email you a tracking number so you can follow your package. Please allow up to 48 hours for tracking information to update.

Shipping destinations

We currently ship to the United States. Items may ship in separate packages and arrive on different days.

Incorrect address

Please check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. Contact us right away if you need to make a change.

Lost or damaged packages

If your package is lost or arrives damaged, email pelora.store7@gmail.com and we will make it right with a replacement or refund.

Contact

Questions about your order? Email pelora.store7@gmail.com.